Posts Tagged ‘limo rentals arizona’

Responses from our clients

Friday, November 11th, 2011

After answering our phones for 10 years one thing I know is that clients are nervous when reserving a limo in Phoenix. They want to be reassured that they have made the right decision and chosen the right company for their event.

I tell clients the bullet points of our resume:

  • We have been in business for 10 years
  • Platinum Ride Limos is a family run business
  • Our limo company has earned an A++ rating with the BBB
  • The average year of our fleet is 2009

The truth is I think a lot of that goes in one ear and out the other.

What I think really resonates with potential clients is the opinions of our past clients.

Here are opinions of past clients who used Platinum Ride Limos in Phoenix.

Here are a few notes to us from past clients:

“Hi Joey, We all had a great time this weekend. It’s all everyone has talked about since.  Steve and Albert were great to us also. I told them thank you and very well may have given them a hug (it was late so I can’t remember) but they were great.

I found you guys and a couple other companies in the same google search. There was another company that was used for a bus a couple weeks ago and PR Limosines definitely impressed us compared to the other company. I think the only thing I heard feedback was that the CD player was skipping.

Hope you and your brother were able to enjoy the holiday weekend. Stevie”

Meredith Sweet 16 Limo in Phoenix

Meredith Sweet 16 Limo in Phoenix

“The girls said the driver was great. I found you on the internet. We’d certainly consider you guys again in the future.

Thanks for the great service.

Andy”

“Hi Joey. The service was excellent. Look forward to continually using your services. Thanks. David”

“Hi Joey,

Once again, fantastic service.  Bryan said, “I believe we’ve found our guys!”

Like I have stated to you in the past, we’ve been through several transportation services over the past 6 years because of poor service….the first one or two transfers go well then it goes downhill.  You guys have been top notch and we have a great feeling you will continue to be.

Bryan and I look forward to a long lasting business relationship with Platinum Rides.

~Jen”

Let me know what you think?

Do these kind words from past client make you feel better about making a reservation with Platinum Ride Limo and Party Buses?

Signing Off,

Frankie

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Arizona Limo Company on the Move!

Friday, May 13th, 2011

Arizona Limo Company on the Move!

Platinum Ride Limos & Party Buses is moving forward with a stategically planned expansion.

We are getting more limos! To put it simply.

We just received a brand new 2011 25-30 pass Party Bus as well as a 2011 8-10 pass Lincoln Stretch Limo. In addition to these we expect delivery of a 2011 Chrysler 300 in mid-June.

2011 new Party Bus "G6"

2011 new Party Bus "G6"

Platinum Ride Limousines is always trying to keep up with the latest styles and technologies and these vehicles have them.

The truth is you expect the best when booking a limo in Phoenix and a lot of Limo companies in Phoenix have forgotten that. The trend is to keep older model vehicles much longer. These companies may offer slighter better prices but they should be as they are offering a lesser product.

I know first-hand, companies that offer Party Buses in Phoenix that are 15, 20 and even 25 years old! They offer slightly lower rates but they should they offer a lesser product. In a lot of cases these vehicles don’t meet DOT compliance which may not mean anything to you now, but there are vehicle enforcement units that have impounded vehicles on site. Leaving clients stranded at their event. That may be the least of your worries though because these vehicles are safety hazards as well.

Clients call me everyday asking me for rates and saying they don’t care if their party bus is old they want the cheapest price. Then the same clients call me on Saturday night begging me for a vehicle to come and help them because the vehicle they reserved and got a great price on just broke down!

I tell you with all sincerity it happens every week.

Have a bad limo or party bus story to tell me?

If I post it I will give you a discount on a limo!

Give us a call and come down to check out our newest vehicle additions. We are going to do a great job for you.

Signing off,

Frankie

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The Best Limo Drivers

Wednesday, December 8th, 2010

The Best Limo Drivers

 

People call us day and night looking for pricing and availability for their weddings,birthdays,night out,etc

Clients typically focus on price first and vehicle second,they rarely ask about our great drivers and the great service we provide week in and week out.

 

When renting a limo in Phoenix all of these things are important however,I feel very strongly that great service and fantastic drivers are a more important piece to the puzzle.

 

Jack the Phoenix Limo Driver

Jack the Phoenix Limo Driver

The way I see it, anybody can go out and buy a limo or party bus in Arizona and start driving people around town. That guy can go out and buy the fanciest limo and even give you a great price over the phone but can he deliver you great service?

 

Most times the answer is no and the reason is, because they don’t have the knowledge, experience or the passion to provide great consistant service.

 

First, there is knowledge, sure that guy can buy a limo get a phone number and start driving people around but he would be breaking the laws that govern limousines in Arizona. There are permits needed for the airport, insurance regulations, weights and measures requirements, DOT requirements, and so on and so on.

 

Next, experience, being prepared and having the support of a team to help the driver perform a great service, knowing what to do when challenges arise. You can have the coolest limo or party bus in the world but a lousy driver with no experience how to handle situations that arise can ruin that clients event.

 

Don’t believe me, google bad limo reviews and see what appears. You will read some horror stories about drivers who torment their clients, have no idea what they are doing or where they are going and more importantly are total unsafe drivers. Then you will read about all of the vehicle issues breakdowns, things not working, etc…

 

I am sure all of those clients thought they were getting a great deal but instead signed up for a nightmare limo ride. The really sad thing is you are held hostage at that point because you have a group of people you have planned this great event for and your mistake cannot be fixed to save the event.

 

Be careful and do your homework, check limousine and party bus reviews of the company you are considering. That isn’t enough, you can also check the BBB and see what their rating is with them. Unfortunately, companies can hide bad reviews by asking the website to not post any reviews good or bad or they simply change the name and add a new listing with a fresh start. There are several ways to hide or minimize poor reviews but if that company would just put in the effort they would not have to worry about such things.

 

Lastly, you have to have passion for the transportation biz. This is critical because it takes a lot of effort to provide a great vehicle, great drivers and great service for every reservation. It is a lot of late nights and early mornings driving, cleaning, checking paperwork, etc… be prepared to provide a great experience for guests.

 

As I said before, your driver can make or break your event and Platinum Ride Limos & Party Buses is fortunate to have a great crew of chauffeurs ready to serve you.

 

We all have one goal and that is to do a great job for you and I am proud to say we have done that for almost 10 years now. We want to do a great job for you.

 

Signing off,

 

Frankie

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Funny Mondays

Monday, November 22nd, 2010

So Monday is a funny day in the limo biz.Every Monday we get calls from clients telling us they had a great time but I lost my cell phone can you look for it in the limo or party bus.It never fails I remember one time A bunch of the Cardinals cheer leaders had rented a limo in Phoenix(rough job but it’s a living)and after I had dropped them off and was on my way back to the office I heard a funny sound.

 

There were like a dozen cell phones going off with all different ring tones. I couldn’t help but laugh. Then when I got back to the yard I found them all and put them in the office while I cleaned the limo. After getting done with my cleaning I went back in the office it was about 3:30am and those phones were still going off.

 

I decided to answer them and let the person know that we had their phone and to come down and pick it up on Monday. Well a lot of the calls were the cheer leaders boyfriends looking for their ladies. I simply told them to let their girlfriends know we had their phones and to call me.

 

Monday morning all of the girls called and I told them all to come down at 5:00pm to pick up the phones. Then I got all of the chauffeurs together and had them come down to the office to WATCH THE PARADE!

 

Cardinal Cheer Leaders get a Limo in Phoenix

Cardinal Cheer Leaders get a Limo in Phoenix

It was great, all of these hotties coming down 1 by 1 to get their phones. The drivers loved it and we all had a great laugh even the girls that came down. All work and no fun makes Frankie a dull boy.

 

So give us a call and reserve a limo in Phoenix area so you can lose your cell phone too! Just kidding and to all of my readers have a wonderful Thanksgiving.

 

Signing off,

 

Frankie

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Did you want the cheapest limo?

Thursday, September 16th, 2010

If you want the cheapest limo or party bus I can get you the number to several companies in town that are cheaper than Platinum Ride Limos & Party Buses.

 

Platinum's Chrysler 300

Platinum's Chrysler 300

Does it surprise you that I say that?

 

We tell clients all the time that we know we aren’t the cheapest limousine company in town. In today’s economy you can imagine that it is a cut throat market. There are guys out there quoting prices that are ridiculously cheap and the truth is it’s too good to be true. The fact is they know by the time you figure it out it’ll be too late. They will be there to pick you up and you will have your guests and there won’t be anything you can do about the 20 year old, smoking, clanking party bus that arrived for your big night out.

 

At this point you concede the mistake you have made and make the best of it right? That’s until it breaks down on the freeway and now you’re all dressed up with no place to go. Now you are stuck in a crappy 20 year old puke-wagon waiting for a tow truck. What a nightmare right!

 

Unfortunately, it happens don’t let it happen to you.

 

Here are some suggestions that will help:

 

  • Ask the year, make and model of the vehicle (they might say it’s a new conversion which isn’t the answer, you want to know the year of the limo or party bus)
  • Ask to view the vehicle at their office location (a reputable company should have viewing hours for potential clients)(pics on a website always look good)
  • Pay with a credit card (if they demand cash that’s a RED FLAG)
  • Look for reviews online (past clients will tell you about their experience and shed some light on the reputation of that company)

 

Platinum Ride Limos & Party Buses has been in business for almost 10 years now and is family owned and operated. We have the newest fleet of limousines and party buses in the valley. We have also been rated as a “TOP 10 OPERATOR” for the entire time we’ve been in business. “A” rating with the BBB and no bad reviews online. We have an excellent reputation for providing great service.

 

Party Bus in Arizona

Party Bus in Arizona

Party Bus Interior

Party Bus Interior

I want you to know that we intend to earn your trust and respect. We’re gonna do a great job for you.

 

Signing off,

Frankie

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Limo Reality Show? Not Real At All

Thursday, July 15th, 2010

 I get a call from my brother last week and he tells me he saw a trailer on TRU TV for a reality show about LIMO BOB. Limo Bob is a character who owns a limo company in Chicago and he is crazy.

 

He is the Mr. T of our industry, gold chains and all. Well we watched it and I have to say it was one of the dumbest things I have ever watched on TV and I have 4 kids, I watch stupid stuff on TV all the time.

 TheLimoPosse

There were several story lines in the show that are just not believable. In every story Limo Bob’s wife rushes into his office and out of breath tells him there is a last minute occasion and the client needs a limo ASAP!!!

 

Like they are some kind of superhero Limo Company coming to the rescue.

 

Then he summons a driver and the LIMO BOB machine goes full throttle to make it to the last minute run. From that point craziness ensues, at one point a SWEET 16 birthday party trashes the limo and LIMO BOB comes to the drivers rescue and a fight breaks out where the stretch Chrysler 300 limo gets the windshield bashed in by the client and her dad with a baseball bat. LIMO BOB and his henchmen wrestle the clients and demand payment.

 

Another story line was a birthday party where clients booked an H2 Hummer Limo and it was full of cross dressers getting frisky with the driver. Hey, I don’t judge, money’s green no matter what you’re wearing or who you date, I always say.

 

This limo company even offers what they refer to as a “MIDGET MATRE’DEE” Which is a little person running up and down the aisle of the limo serving drinks.

 

I can tell you first hand that this business has thrown me for a loop over the years and I can spin you some limo stories you wouldn’t believe, but that show was totally over the top. This show makes limo guys look bad “NOT REALITY, ACTUALITY” is the TRU TV motto but there isn’t anything actual or real about it.

 

Call me and reserve a Phoenix limo and I’ll tell you a story that is real.

 

Signing off,

Frankie

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