Posts Tagged ‘limo company reviews’

Recent Client Review

Monday, January 16th, 2012

Here is recent review from a client:

“Hey Frank!

Birthday Limo in Phoenix

Birthday Limo in Phoenix

Birthday Limousine in Phoenix AZ

Birthday Limousine in Phoenix AZ

I just wanted to write you letting you know how great your service was for my boyfriend’s bday surprise. From letting us look at the fleet to answering all my emails and calls. The limo was on time and spotless. Jason the driver was awesome! He was professional and he was very nice. We had a blast and will be looking forward to using Platinum in the future. Thanks again!

A happy Customer

-I attached some pictures from last night!”

Signing off,

Frankie

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Responses from our clients

Friday, November 11th, 2011

After answering our phones for 10 years one thing I know is that clients are nervous when reserving a limo in Phoenix. They want to be reassured that they have made the right decision and chosen the right company for their event.

I tell clients the bullet points of our resume:

  • We have been in business for 10 years
  • Platinum Ride Limos is a family run business
  • Our limo company has earned an A++ rating with the BBB
  • The average year of our fleet is 2009

The truth is I think a lot of that goes in one ear and out the other.

What I think really resonates with potential clients is the opinions of our past clients.

Here are opinions of past clients who used Platinum Ride Limos in Phoenix.

Here are a few notes to us from past clients:

“Hi Joey, We all had a great time this weekend. It’s all everyone has talked about since.  Steve and Albert were great to us also. I told them thank you and very well may have given them a hug (it was late so I can’t remember) but they were great.

I found you guys and a couple other companies in the same google search. There was another company that was used for a bus a couple weeks ago and PR Limosines definitely impressed us compared to the other company. I think the only thing I heard feedback was that the CD player was skipping.

Hope you and your brother were able to enjoy the holiday weekend. Stevie”

Meredith Sweet 16 Limo in Phoenix

Meredith Sweet 16 Limo in Phoenix

“The girls said the driver was great. I found you on the internet. We’d certainly consider you guys again in the future.

Thanks for the great service.

Andy”

“Hi Joey. The service was excellent. Look forward to continually using your services. Thanks. David”

“Hi Joey,

Once again, fantastic service.  Bryan said, “I believe we’ve found our guys!”

Like I have stated to you in the past, we’ve been through several transportation services over the past 6 years because of poor service….the first one or two transfers go well then it goes downhill.  You guys have been top notch and we have a great feeling you will continue to be.

Bryan and I look forward to a long lasting business relationship with Platinum Rides.

~Jen”

Let me know what you think?

Do these kind words from past client make you feel better about making a reservation with Platinum Ride Limo and Party Buses?

Signing Off,

Frankie

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New Limos in Phoenix

Monday, August 1st, 2011

New Limos in Phoenix

Platinum Ride Limousines has been busy upgrading their fleet. We boast about having the newest fleet in town and we back it up by adding 3 of the newest limos in the Phoenix area.

2011 Chrysler 300 Stretch with Lambo doors!

2011 Chrysler 300 Limo in Phoenix

2011 Chrysler 300 Limo in Phoenix

2011 “G6” Party Bus seats up to 30 passengers!

2011 G6 Party Bus

2011 G6 Party Bus

2011 Lincoln Stretch Limousine!

There is no doubt we have the newest and the best. Platinum Rides has always been a leader in the valley. We understand that clients expect a new, clean fleet of well, maintained vehicles. In addition to this, they expect professional chauffeurs ready to serve.

Offering a great price for the best vehicles is the way we make our clients coming back time and time again.

What do you think about  our new additions?

Have any suggestions for our next vehicle?

Signing off,

Frankie

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Did you want the cheapest limo?

Thursday, September 16th, 2010

If you want the cheapest limo or party bus I can get you the number to several companies in town that are cheaper than Platinum Ride Limos & Party Buses.

 

Platinum's Chrysler 300

Platinum's Chrysler 300

Does it surprise you that I say that?

 

We tell clients all the time that we know we aren’t the cheapest limousine company in town. In today’s economy you can imagine that it is a cut throat market. There are guys out there quoting prices that are ridiculously cheap and the truth is it’s too good to be true. The fact is they know by the time you figure it out it’ll be too late. They will be there to pick you up and you will have your guests and there won’t be anything you can do about the 20 year old, smoking, clanking party bus that arrived for your big night out.

 

At this point you concede the mistake you have made and make the best of it right? That’s until it breaks down on the freeway and now you’re all dressed up with no place to go. Now you are stuck in a crappy 20 year old puke-wagon waiting for a tow truck. What a nightmare right!

 

Unfortunately, it happens don’t let it happen to you.

 

Here are some suggestions that will help:

 

  • Ask the year, make and model of the vehicle (they might say it’s a new conversion which isn’t the answer, you want to know the year of the limo or party bus)
  • Ask to view the vehicle at their office location (a reputable company should have viewing hours for potential clients)(pics on a website always look good)
  • Pay with a credit card (if they demand cash that’s a RED FLAG)
  • Look for reviews online (past clients will tell you about their experience and shed some light on the reputation of that company)

 

Platinum Ride Limos & Party Buses has been in business for almost 10 years now and is family owned and operated. We have the newest fleet of limousines and party buses in the valley. We have also been rated as a “TOP 10 OPERATOR” for the entire time we’ve been in business. “A” rating with the BBB and no bad reviews online. We have an excellent reputation for providing great service.

 

Party Bus in Arizona

Party Bus in Arizona

Party Bus Interior

Party Bus Interior

I want you to know that we intend to earn your trust and respect. We’re gonna do a great job for you.

 

Signing off,

Frankie

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Reputation Matters!

Tuesday, August 10th, 2010

Most people that call Joe and I have never reserved a limousine or party bus before. They call several companies and get a bunch of prices. Then they look through their notes and don’t know who they talked to or what kind of vehicles the prices they got were for.

 

It’s rather confusing and frustrating I know.

 

Here are some questions the limo company should ask you:

 

coolest limo interiors

coolest limo interiors

  1. What day and times are you looking for service?
  2. What’s the occasion?
  3. How many passengers will there be?

 

Here are some questions you should be asking:

 

  1. What type of limousine or party bus are you giving me a quote for?
  2. What year is the vehicle?
  3. How long has your company been in the transportation business?
  4. What type of insurance do you have?
  5. Do you do background checks and drug screens on the drivers?
  6. What can I expect if I reserve a limousine with your company?
  7. Can I come down and see the vehicles in your fleet?
  8. Is your company a member of any associations?

 

Use the answers to these questions to weed out the good from the bad. Then go online and look for reviews of the companies you are considering. You can find reviews on for companies at google local business center, insider pages.com, phoenix.citysearch.com and limos.com.

 

Reputation matters because it goes to the heart of every question you should ask a potential company.

 

My brother Joe and I have been doing this for almost 10 years now and I want you all to know something:

 

We are gonna do a great job for you.

 

Signing off,

Frankie

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