Posts Tagged ‘limo companies’

Recent Client Review

Monday, January 16th, 2012

Here is recent review from a client:

“Hey Frank!

Birthday Limo in Phoenix

Birthday Limo in Phoenix

Birthday Limousine in Phoenix AZ

Birthday Limousine in Phoenix AZ

I just wanted to write you letting you know how great your service was for my boyfriend’s bday surprise. From letting us look at the fleet to answering all my emails and calls. The limo was on time and spotless. Jason the driver was awesome! He was professional and he was very nice. We had a blast and will be looking forward to using Platinum in the future. Thanks again!

A happy Customer

-I attached some pictures from last night!”

Signing off,

Frankie

Responses from our clients

Friday, November 11th, 2011

After answering our phones for 10 years one thing I know is that clients are nervous when reserving a limo in Phoenix. They want to be reassured that they have made the right decision and chosen the right company for their event.

I tell clients the bullet points of our resume:

  • We have been in business for 10 years
  • Platinum Ride Limos is a family run business
  • Our limo company has earned an A++ rating with the BBB
  • The average year of our fleet is 2009

The truth is I think a lot of that goes in one ear and out the other.

What I think really resonates with potential clients is the opinions of our past clients.

Here are opinions of past clients who used Platinum Ride Limos in Phoenix.

Here are a few notes to us from past clients:

“Hi Joey, We all had a great time this weekend. It’s all everyone has talked about since.  Steve and Albert were great to us also. I told them thank you and very well may have given them a hug (it was late so I can’t remember) but they were great.

I found you guys and a couple other companies in the same google search. There was another company that was used for a bus a couple weeks ago and PR Limosines definitely impressed us compared to the other company. I think the only thing I heard feedback was that the CD player was skipping.

Hope you and your brother were able to enjoy the holiday weekend. Stevie”

Meredith Sweet 16 Limo in Phoenix

Meredith Sweet 16 Limo in Phoenix

“The girls said the driver was great. I found you on the internet. We’d certainly consider you guys again in the future.

Thanks for the great service.

Andy”

“Hi Joey. The service was excellent. Look forward to continually using your services. Thanks. David”

“Hi Joey,

Once again, fantastic service.  Bryan said, “I believe we’ve found our guys!”

Like I have stated to you in the past, we’ve been through several transportation services over the past 6 years because of poor service….the first one or two transfers go well then it goes downhill.  You guys have been top notch and we have a great feeling you will continue to be.

Bryan and I look forward to a long lasting business relationship with Platinum Rides.

~Jen”

Let me know what you think?

Do these kind words from past client make you feel better about making a reservation with Platinum Ride Limo and Party Buses?

Signing Off,

Frankie

New Limos in Phoenix

Monday, August 1st, 2011

New Limos in Phoenix

Platinum Ride Limousines has been busy upgrading their fleet. We boast about having the newest fleet in town and we back it up by adding 3 of the newest limos in the Phoenix area.

2011 Chrysler 300 Stretch with Lambo doors!

2011 Chrysler 300 Limo in Phoenix

2011 Chrysler 300 Limo in Phoenix

2011 “G6” Party Bus seats up to 30 passengers!

2011 G6 Party Bus

2011 G6 Party Bus

2011 Lincoln Stretch Limousine!

There is no doubt we have the newest and the best. Platinum Rides has always been a leader in the valley. We understand that clients expect a new, clean fleet of well, maintained vehicles. In addition to this, they expect professional chauffeurs ready to serve.

Offering a great price for the best vehicles is the way we make our clients coming back time and time again.

What do you think about  our new additions?

Have any suggestions for our next vehicle?

Signing off,

Frankie

Quinceaneras not just a birthday!

Saturday, June 25th, 2011

Platinum Ride Limos has been servicing Quniceaneras, or Qunices for short, for 10 years now. Since the day we started our limo company they have been a very important part of our business success.

Party Bus for Quinceaneras

Party Bus for Quinceaneras

A Quince is when a Hispanic girl turns 15 years old. Similar to a Sweet 16 birthday it really does carry a lot more meaning and tradition. This tradition dates back to the Aztecs around 500 B.C. It is a religious celebration for the family and their daughter who is turning 15. The day is focused on her maturity and the responsibilities that come along with this big day.

The day of the Quince is long and filled with a traditional mass and special Quinceanera church service. After this there is a choreographed dance for the Quince and her Chambalanes & Damas. These are the boys and girls chosen to participate in the Quince ceremony. The entire party is dressed in carefully chosen tuxedos and dresses much like a wedding. The Quinceaneras dress is very extravagant and yes that usually translates into very expensive. LOL. The dance is performed at the reception hall or salon as they are called. In between the church services and the reception the Quince and her party go to several locations for professional pictures and videos.

After those pictures are done this is the time Quince’s look forward to. It’s time for her and her friends to cruise the town in style in a limousine or party bus! The radio goes up and the friends and family chosen to stand up can let loose a little before the reception. Loud music and dancing are what she wants and that’s exactly what she gets on the day of her Quinceanera.

This is a once in a lifetime event and no expense is spared. If you aren’t familiar you might ask yourself how can the parents afford such an extravagant party? Another great part of the Quince tradition is the entire family pitches in taking some of the burden off of the parents. They are called Padrinos & Madrinas. Somebody will pay for the DJ, some will pay for the reception hall, some the Quinceanera limousine or party bus, you get the picture.

As I stated earlier Quinceanera’s have always been a big part of what we do at Platinum Rides for a couple of reasons first, Quinceanera Parties aren’t seasonal, they go on all year long and that is good during the Summer months in Arizona when everybody scrambles to get out of our heat we still have those events booking. The second reason is I just think it is a tremendous tradition for family. It is a family celebration and being Italian I can certainly appreciate anything that brings family together to celebrate. In the end no matter how good or bad things get in this crazy world family and friends are what make it all worth while. I can’t tell you how may times we have given a little better deal to a family after they brought us food to our office to sweeten the deal. You may laugh but it’s true, we get invited to a lot of the Quinceanera’s as well. That too me is the best compliment a client can give us. After coming down to our office and all of us just talking about this big family event and not only do they trust us with their daughter’s Quince they invite us to the event as well. Treating us like friends after only knowing us for a short while. That is special to us and I can’t tell you how many bad days I have had when a family coming down to the office to book a limousine for a Quince has just made my day!

Signing off,

Frankie

Arizona Limo Company on the Move!

Friday, May 13th, 2011

Arizona Limo Company on the Move!

Platinum Ride Limos & Party Buses is moving forward with a stategically planned expansion.

We are getting more limos! To put it simply.

We just received a brand new 2011 25-30 pass Party Bus as well as a 2011 8-10 pass Lincoln Stretch Limo. In addition to these we expect delivery of a 2011 Chrysler 300 in mid-June.

2011 new Party Bus "G6"

2011 new Party Bus "G6"

Platinum Ride Limousines is always trying to keep up with the latest styles and technologies and these vehicles have them.

The truth is you expect the best when booking a limo in Phoenix and a lot of Limo companies in Phoenix have forgotten that. The trend is to keep older model vehicles much longer. These companies may offer slighter better prices but they should be as they are offering a lesser product.

I know first-hand, companies that offer Party Buses in Phoenix that are 15, 20 and even 25 years old! They offer slightly lower rates but they should they offer a lesser product. In a lot of cases these vehicles don’t meet DOT compliance which may not mean anything to you now, but there are vehicle enforcement units that have impounded vehicles on site. Leaving clients stranded at their event. That may be the least of your worries though because these vehicles are safety hazards as well.

Clients call me everyday asking me for rates and saying they don’t care if their party bus is old they want the cheapest price. Then the same clients call me on Saturday night begging me for a vehicle to come and help them because the vehicle they reserved and got a great price on just broke down!

I tell you with all sincerity it happens every week.

Have a bad limo or party bus story to tell me?

If I post it I will give you a discount on a limo!

Give us a call and come down to check out our newest vehicle additions. We are going to do a great job for you.

Signing off,

Frankie

The Best Limo Drivers

Wednesday, December 8th, 2010

The Best Limo Drivers

 

People call us day and night looking for pricing and availability for their weddings,birthdays,night out,etc

Clients typically focus on price first and vehicle second,they rarely ask about our great drivers and the great service we provide week in and week out.

 

When renting a limo in Phoenix all of these things are important however,I feel very strongly that great service and fantastic drivers are a more important piece to the puzzle.

 

Jack the Phoenix Limo Driver

Jack the Phoenix Limo Driver

The way I see it, anybody can go out and buy a limo or party bus in Arizona and start driving people around town. That guy can go out and buy the fanciest limo and even give you a great price over the phone but can he deliver you great service?

 

Most times the answer is no and the reason is, because they don’t have the knowledge, experience or the passion to provide great consistant service.

 

First, there is knowledge, sure that guy can buy a limo get a phone number and start driving people around but he would be breaking the laws that govern limousines in Arizona. There are permits needed for the airport, insurance regulations, weights and measures requirements, DOT requirements, and so on and so on.

 

Next, experience, being prepared and having the support of a team to help the driver perform a great service, knowing what to do when challenges arise. You can have the coolest limo or party bus in the world but a lousy driver with no experience how to handle situations that arise can ruin that clients event.

 

Don’t believe me, google bad limo reviews and see what appears. You will read some horror stories about drivers who torment their clients, have no idea what they are doing or where they are going and more importantly are total unsafe drivers. Then you will read about all of the vehicle issues breakdowns, things not working, etc…

 

I am sure all of those clients thought they were getting a great deal but instead signed up for a nightmare limo ride. The really sad thing is you are held hostage at that point because you have a group of people you have planned this great event for and your mistake cannot be fixed to save the event.

 

Be careful and do your homework, check limousine and party bus reviews of the company you are considering. That isn’t enough, you can also check the BBB and see what their rating is with them. Unfortunately, companies can hide bad reviews by asking the website to not post any reviews good or bad or they simply change the name and add a new listing with a fresh start. There are several ways to hide or minimize poor reviews but if that company would just put in the effort they would not have to worry about such things.

 

Lastly, you have to have passion for the transportation biz. This is critical because it takes a lot of effort to provide a great vehicle, great drivers and great service for every reservation. It is a lot of late nights and early mornings driving, cleaning, checking paperwork, etc… be prepared to provide a great experience for guests.

 

As I said before, your driver can make or break your event and Platinum Ride Limos & Party Buses is fortunate to have a great crew of chauffeurs ready to serve you.

 

We all have one goal and that is to do a great job for you and I am proud to say we have done that for almost 10 years now. We want to do a great job for you.

 

Signing off,

 

Frankie

Recent Review

Monday, October 25th, 2010

Here is a recent email we received regarding our limo and party bus service:

 

“Joey, I have to say we had the BEST DRIVER for our activity.  Frank was polite, fun, flexible and really an AWESOME representative for your company.  He helped to make our very special day run smoothly and I could not appreciate it more.  I know the next time I am in Arizona Platinum Ride Limo service is the only service I will use especially if Frank is the driver… Thank you so much.  
Dawn”

 

Bachelorette Parties in Arizona

Bachelorette Parties in Arizona

This was a bachelorette limo party in Arizona that I had the privilege of driving. It was a 12 hour, day long event! What a great group of ladies, they were all from New Orleans and it just so happens the bride got married the same day the Cardinals played the Saints out here at University of Phoenix Stadium. I gave them a lot of grief the whole day about how we would beat down their Saints and we did!

 

They were a great group and the event was so well planned out by Dawn. They did the spa thing, then they went off to an exotic dancing instructional class and lastly they went out to a jazz club in central Phoenix to the wee hours of the morning. These girls wore me out, but they were such a pleasure to serve.

 

Dawn I want to thank you very much for trusting Platinum Ride Limousine Arizona with your special day and for trusting us with your guests. It was my sincere pleasure and please remember my Cards beat those Saints on your girls wedding day.

 

Signing off,

 Frankie

Did you want the cheapest limo?

Thursday, September 16th, 2010

If you want the cheapest limo or party bus I can get you the number to several companies in town that are cheaper than Platinum Ride Limos & Party Buses.

 

Platinum's Chrysler 300

Platinum's Chrysler 300

Does it surprise you that I say that?

 

We tell clients all the time that we know we aren’t the cheapest limousine company in town. In today’s economy you can imagine that it is a cut throat market. There are guys out there quoting prices that are ridiculously cheap and the truth is it’s too good to be true. The fact is they know by the time you figure it out it’ll be too late. They will be there to pick you up and you will have your guests and there won’t be anything you can do about the 20 year old, smoking, clanking party bus that arrived for your big night out.

 

At this point you concede the mistake you have made and make the best of it right? That’s until it breaks down on the freeway and now you’re all dressed up with no place to go. Now you are stuck in a crappy 20 year old puke-wagon waiting for a tow truck. What a nightmare right!

 

Unfortunately, it happens don’t let it happen to you.

 

Here are some suggestions that will help:

 

  • Ask the year, make and model of the vehicle (they might say it’s a new conversion which isn’t the answer, you want to know the year of the limo or party bus)
  • Ask to view the vehicle at their office location (a reputable company should have viewing hours for potential clients)(pics on a website always look good)
  • Pay with a credit card (if they demand cash that’s a RED FLAG)
  • Look for reviews online (past clients will tell you about their experience and shed some light on the reputation of that company)

 

Platinum Ride Limos & Party Buses has been in business for almost 10 years now and is family owned and operated. We have the newest fleet of limousines and party buses in the valley. We have also been rated as a “TOP 10 OPERATOR” for the entire time we’ve been in business. “A” rating with the BBB and no bad reviews online. We have an excellent reputation for providing great service.

 

Party Bus in Arizona

Party Bus in Arizona

Party Bus Interior

Party Bus Interior

I want you to know that we intend to earn your trust and respect. We’re gonna do a great job for you.

 

Signing off,

Frankie

Reputation Matters!

Tuesday, August 10th, 2010

Most people that call Joe and I have never reserved a limousine or party bus before. They call several companies and get a bunch of prices. Then they look through their notes and don’t know who they talked to or what kind of vehicles the prices they got were for.

 

It’s rather confusing and frustrating I know.

 

Here are some questions the limo company should ask you:

 

coolest limo interiors

coolest limo interiors

  1. What day and times are you looking for service?
  2. What’s the occasion?
  3. How many passengers will there be?

 

Here are some questions you should be asking:

 

  1. What type of limousine or party bus are you giving me a quote for?
  2. What year is the vehicle?
  3. How long has your company been in the transportation business?
  4. What type of insurance do you have?
  5. Do you do background checks and drug screens on the drivers?
  6. What can I expect if I reserve a limousine with your company?
  7. Can I come down and see the vehicles in your fleet?
  8. Is your company a member of any associations?

 

Use the answers to these questions to weed out the good from the bad. Then go online and look for reviews of the companies you are considering. You can find reviews on for companies at google local business center, insider pages.com, phoenix.citysearch.com and limos.com.

 

Reputation matters because it goes to the heart of every question you should ask a potential company.

 

My brother Joe and I have been doing this for almost 10 years now and I want you all to know something:

 

We are gonna do a great job for you.

 

Signing off,

Frankie