Posts Tagged ‘Wedding Limos’

Responses from our clients

Friday, November 11th, 2011

After answering our phones for 10 years one thing I know is that clients are nervous when reserving a limo in Phoenix. They want to be reassured that they have made the right decision and chosen the right company for their event.

I tell clients the bullet points of our resume:

  • We have been in business for 10 years
  • Platinum Ride Limos is a family run business
  • Our limo company has earned an A++ rating with the BBB
  • The average year of our fleet is 2009

The truth is I think a lot of that goes in one ear and out the other.

What I think really resonates with potential clients is the opinions of our past clients.

Here are opinions of past clients who used Platinum Ride Limos in Phoenix.

Here are a few notes to us from past clients:

“Hi Joey, We all had a great time this weekend. It’s all everyone has talked about since.  Steve and Albert were great to us also. I told them thank you and very well may have given them a hug (it was late so I can’t remember) but they were great.

I found you guys and a couple other companies in the same google search. There was another company that was used for a bus a couple weeks ago and PR Limosines definitely impressed us compared to the other company. I think the only thing I heard feedback was that the CD player was skipping.

Hope you and your brother were able to enjoy the holiday weekend. Stevie”

Meredith Sweet 16 Limo in Phoenix

Meredith Sweet 16 Limo in Phoenix

“The girls said the driver was great. I found you on the internet. We’d certainly consider you guys again in the future.

Thanks for the great service.

Andy”

“Hi Joey. The service was excellent. Look forward to continually using your services. Thanks. David”

“Hi Joey,

Once again, fantastic service.  Bryan said, “I believe we’ve found our guys!”

Like I have stated to you in the past, we’ve been through several transportation services over the past 6 years because of poor service….the first one or two transfers go well then it goes downhill.  You guys have been top notch and we have a great feeling you will continue to be.

Bryan and I look forward to a long lasting business relationship with Platinum Rides.

~Jen”

Let me know what you think?

Do these kind words from past client make you feel better about making a reservation with Platinum Ride Limo and Party Buses?

Signing Off,

Frankie

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The Best Limo Drivers

Wednesday, December 8th, 2010

The Best Limo Drivers

 

People call us day and night looking for pricing and availability for their weddings,birthdays,night out,etc

Clients typically focus on price first and vehicle second,they rarely ask about our great drivers and the great service we provide week in and week out.

 

When renting a limo in Phoenix all of these things are important however,I feel very strongly that great service and fantastic drivers are a more important piece to the puzzle.

 

Jack the Phoenix Limo Driver

Jack the Phoenix Limo Driver

The way I see it, anybody can go out and buy a limo or party bus in Arizona and start driving people around town. That guy can go out and buy the fanciest limo and even give you a great price over the phone but can he deliver you great service?

 

Most times the answer is no and the reason is, because they don’t have the knowledge, experience or the passion to provide great consistant service.

 

First, there is knowledge, sure that guy can buy a limo get a phone number and start driving people around but he would be breaking the laws that govern limousines in Arizona. There are permits needed for the airport, insurance regulations, weights and measures requirements, DOT requirements, and so on and so on.

 

Next, experience, being prepared and having the support of a team to help the driver perform a great service, knowing what to do when challenges arise. You can have the coolest limo or party bus in the world but a lousy driver with no experience how to handle situations that arise can ruin that clients event.

 

Don’t believe me, google bad limo reviews and see what appears. You will read some horror stories about drivers who torment their clients, have no idea what they are doing or where they are going and more importantly are total unsafe drivers. Then you will read about all of the vehicle issues breakdowns, things not working, etc…

 

I am sure all of those clients thought they were getting a great deal but instead signed up for a nightmare limo ride. The really sad thing is you are held hostage at that point because you have a group of people you have planned this great event for and your mistake cannot be fixed to save the event.

 

Be careful and do your homework, check limousine and party bus reviews of the company you are considering. That isn’t enough, you can also check the BBB and see what their rating is with them. Unfortunately, companies can hide bad reviews by asking the website to not post any reviews good or bad or they simply change the name and add a new listing with a fresh start. There are several ways to hide or minimize poor reviews but if that company would just put in the effort they would not have to worry about such things.

 

Lastly, you have to have passion for the transportation biz. This is critical because it takes a lot of effort to provide a great vehicle, great drivers and great service for every reservation. It is a lot of late nights and early mornings driving, cleaning, checking paperwork, etc… be prepared to provide a great experience for guests.

 

As I said before, your driver can make or break your event and Platinum Ride Limos & Party Buses is fortunate to have a great crew of chauffeurs ready to serve you.

 

We all have one goal and that is to do a great job for you and I am proud to say we have done that for almost 10 years now. We want to do a great job for you.

 

Signing off,

 

Frankie

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Recent Review

Monday, October 25th, 2010

Here is a recent email we received regarding our limo and party bus service:

 

“Joey, I have to say we had the BEST DRIVER for our activity.  Frank was polite, fun, flexible and really an AWESOME representative for your company.  He helped to make our very special day run smoothly and I could not appreciate it more.  I know the next time I am in Arizona Platinum Ride Limo service is the only service I will use especially if Frank is the driver… Thank you so much.  
Dawn”

 

Bachelorette Parties in Arizona

Bachelorette Parties in Arizona

This was a bachelorette limo party in Arizona that I had the privilege of driving. It was a 12 hour, day long event! What a great group of ladies, they were all from New Orleans and it just so happens the bride got married the same day the Cardinals played the Saints out here at University of Phoenix Stadium. I gave them a lot of grief the whole day about how we would beat down their Saints and we did!

 

They were a great group and the event was so well planned out by Dawn. They did the spa thing, then they went off to an exotic dancing instructional class and lastly they went out to a jazz club in central Phoenix to the wee hours of the morning. These girls wore me out, but they were such a pleasure to serve.

 

Dawn I want to thank you very much for trusting Platinum Ride Limousine Arizona with your special day and for trusting us with your guests. It was my sincere pleasure and please remember my Cards beat those Saints on your girls wedding day.

 

Signing off,

 Frankie

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Reputation Matters!

Tuesday, August 10th, 2010

Most people that call Joe and I have never reserved a limousine or party bus before. They call several companies and get a bunch of prices. Then they look through their notes and don’t know who they talked to or what kind of vehicles the prices they got were for.

 

It’s rather confusing and frustrating I know.

 

Here are some questions the limo company should ask you:

 

coolest limo interiors

coolest limo interiors

  1. What day and times are you looking for service?
  2. What’s the occasion?
  3. How many passengers will there be?

 

Here are some questions you should be asking:

 

  1. What type of limousine or party bus are you giving me a quote for?
  2. What year is the vehicle?
  3. How long has your company been in the transportation business?
  4. What type of insurance do you have?
  5. Do you do background checks and drug screens on the drivers?
  6. What can I expect if I reserve a limousine with your company?
  7. Can I come down and see the vehicles in your fleet?
  8. Is your company a member of any associations?

 

Use the answers to these questions to weed out the good from the bad. Then go online and look for reviews of the companies you are considering. You can find reviews on for companies at google local business center, insider pages.com, phoenix.citysearch.com and limos.com.

 

Reputation matters because it goes to the heart of every question you should ask a potential company.

 

My brother Joe and I have been doing this for almost 10 years now and I want you all to know something:

 

We are gonna do a great job for you.

 

Signing off,

Frankie

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Limo Reality Show? Not Real At All

Thursday, July 15th, 2010

 I get a call from my brother last week and he tells me he saw a trailer on TRU TV for a reality show about LIMO BOB. Limo Bob is a character who owns a limo company in Chicago and he is crazy.

 

He is the Mr. T of our industry, gold chains and all. Well we watched it and I have to say it was one of the dumbest things I have ever watched on TV and I have 4 kids, I watch stupid stuff on TV all the time.

 TheLimoPosse

There were several story lines in the show that are just not believable. In every story Limo Bob’s wife rushes into his office and out of breath tells him there is a last minute occasion and the client needs a limo ASAP!!!

 

Like they are some kind of superhero Limo Company coming to the rescue.

 

Then he summons a driver and the LIMO BOB machine goes full throttle to make it to the last minute run. From that point craziness ensues, at one point a SWEET 16 birthday party trashes the limo and LIMO BOB comes to the drivers rescue and a fight breaks out where the stretch Chrysler 300 limo gets the windshield bashed in by the client and her dad with a baseball bat. LIMO BOB and his henchmen wrestle the clients and demand payment.

 

Another story line was a birthday party where clients booked an H2 Hummer Limo and it was full of cross dressers getting frisky with the driver. Hey, I don’t judge, money’s green no matter what you’re wearing or who you date, I always say.

 

This limo company even offers what they refer to as a “MIDGET MATRE’DEE” Which is a little person running up and down the aisle of the limo serving drinks.

 

I can tell you first hand that this business has thrown me for a loop over the years and I can spin you some limo stories you wouldn’t believe, but that show was totally over the top. This show makes limo guys look bad “NOT REALITY, ACTUALITY” is the TRU TV motto but there isn’t anything actual or real about it.

 

Call me and reserve a Phoenix limo and I’ll tell you a story that is real.

 

Signing off,

Frankie

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Wedding Crashers in Phoenix!

Monday, May 17th, 2010

My brother Joe and I were running through some new promotions for our wedding limo packages. We both hit on a crazy idea that seemed like a lot of fun and might work. So I am writing this blog and asking you all what you think.

 

Possibly Frankie & Joey?

Possibly Frankie & Joey?

Joe and I love to attend weddings, the ceremony, reception all of those family and friends weddings are just so special. So the idea was to have a contest for our clients. Here it is the bride & groom send us a video telling us why we should choose their wedding to crash, yes you heard me right, we are going to crash the wedding. Joe and I are going to bring dates, make a toast, dance with the bride and our all time favorite the CHICKEN DANCE.

 

If we choose their wedding to crash the bride and groom will receive their limousine or party bus transportation free of charge. Everyone who sends us a video will receive a gift from Platinum Ride Limos & Party Buses. In order to participate they must first book their wedding transportation service with us then send us the video.

 

The video should be lighthearted and funny, something that would catch our eye. They should have fun with it maybe dress in funny get-ups or something like that.

 

Let us know what you think.

 

Signing off,

Frankie

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